Time is the killer of all deals. How often does it feel like you have just spoken with someone within the past few days, and in reality it has been weeks, a month or more? In our busy work life, you begin to realize the mind has a way of playing funny tricks on you and your memory. This is doubly true to a busy salesperson. Salespeople are constantly juggling new leads, customer relationships, active projects and life in general.
With that in mind, if that busy salesperson doesn’t act on a new lead or an insight — new information about your prospect — the lead or opportunity loses the strength of being actionable. By not acting in a timely manner, the opportunity to change the course of a business outcome can pass or be diminished greatly.
When it comes to converting prospects and leads into customers, as little as 22% of businesses are satisfied with their current conversions rates, according to Econsultancy. Entrepreneurs and business leaders alike have big goals when it comes to expanding their network of customers, but how do you make those goals a reality? Start by reading these six tips on how to turn potential clients into loyal customers and make your customer relationship dreams come true.
The success of every business hinges on its customers. Are your customers happy? Did you miss any prospective clients? Are you contacting them enough? Will your customers continue coming back? Questions like these flood the minds of business professionals and entrepreneurs on a daily basis. The success of their company rests in the hands of those who interact with it, but a number of common customer mistakes can mean broken relationships and lost leads. Are you making any of these seven mistakes that can cost you customers?
Customers are the key to success in any business. No matter how brilliant your product is, someone needs to buy it. That’s why maintaining relationships with your clients is so essential, and why Customer Relationship Management (CRM) tools can make the biggest difference. Here are 6 reasons why CRM is necessary for every successful business — including yours.
8 out of 10 entrepreneurs who start businesses fail within the first 18 months. Only 4% of the 28 million companies in the US ever reach more than $1MM in revenue. Of those firms, only 1 out of 10 (0.4% of all companies) ever make it to $10MM in revenue. Only 17,000 companies make it to $50MM. The primary reason that entrepreneurs fail is because they don’t have real-time metrics and dashboards to navigate through their entrepreneurial journey. Since entrepreneurs are flying blind, just like a plane without instrumentation in the cockpit, the businesses crash and burn.