Business Tips

10 Time Management Tips

Time is a precious commodity, whether you are running a household or running a business. The amount of time we have to complete projects, finish tasks, or carry out plans is just as important as how we utilize our hours in the day. Effective time management can increase productivity, improve performance, and propel you closer to your goals. Incorporate these 10 time management tips so that you use your time wisely in order to be successful in your personal or professional life.

Mike Thiessen10 Time Management Tips
read more

5 keys to building customer relationships

Whether you’ve just launched your business or you’ve been growing your organization for years, building a rapport or connection with your customers is an essential part of company success. Building customer relationships ensures that your customers remain engaged with and loyal to your brand. Here are 5 tips for building strong customer relationships in any industry.

Prioritize communication

The conversations that you have with your clients are essential to understanding your clients’ perspectives. Listen to your customers’ needs and create a two-way dialogue that allows you to get to know your client on a deeper level. Communication starts from the top down. Superiors, executives, and managers must demonstrate communication best practices and ensure that all employees know and abide by communication expectations. Clear communication will make sure that your customer relationships remain steady and continue to grow.

Connect on social media

A big part of communicating with your clients takes place online. Whether it’s Facebook, Instagram, or Twitter, pushing your brand out through social channels is a key factor when it comes to keeping your customers engaged with your brand. Make the experience interactive; ask your following questions and respond to comments. Your customers will feel like they are a part of your brand rather than an outsider looking in. Your online presence is just as important as your products and services, so make sure that your social channels, website, and blog are up-to-date!

Be consistent

A key element of customer relationship management is to be a company that your consumer base can rely on. Consistency in services, product, and brand messaging is an essential component of keeping your customers happy. Don’t just meet their expectations, exceed them by understanding what they value and striving to surpass their expectations every time. Consistency applies to every aspect of what you do; create a meaningful way of measuring whether you are applying consistency to everything you do from internal communication to product offerings.

Request feedback

Place comment cards at your business counter, send out surveys through email, or ask for your client’s opinion during a quarterly review. Inviting the opinions and perspectives of your customers will give you insight into their likes, dislikes, and dreams. The more information that you can gather, the better you will be able to navigate your relationship in the future. Building customer relationships will be successful for your company if you listen to your customers and then take what you hear to an actionable plan.

Utilize CRM software

Customer relationship management software is an efficient and effective way to organize leads and sales when looking to build and grow strategic relationships with potential customers. The ability to turn potential clients into loyal customers improves dramatically with the implementation of a well-designed CRM system that your entire team can utilize. CRM software gives your company a way to measure and manage your relationships with real-time data. Not only can you keep track of opportunities as they move through the sales process, but you can ensure that all relationships are handled in an organized and purposeful manner.

 

Right now, customer relationships are more important than ever. With the digital age impacting the flow of communication, maintaining solid relationships with your following directly affects the success of your business. The effort that your company contributes to building and maintaining relationships will be reflected in the reputation of your business, the numbers at the quarter’s end, and the overall happiness of your new and loyal customers.

Kakkuro Suite5 keys to building customer relationships
read more

10 Benefits of Project Tracking Software

Running a small business is not easy, especially when you’re growing your company and expanding your team. Implementing a project tracking software has a multitude of benefits that not only helps you and your employees remain organized, but it can take your business to the next level, allowing you to succeed against the competition.

Kakkuro Suite10 Benefits of Project Tracking Software
read more

Sales Action Plans Can Transform Your Business

Managing customer relationships can be daunting, to say the least. A CRM can make it easier. But, it takes more than just refined customer organization to stay on top of your sales goals. That’s where action plans come in.

Sales action plans are the crux of every good sales strategy. It’s all about turning your long-term sales goals into a plan, one that is mapped out clearly with every step ready to be checked off. With a CRM that supports sales action plans, you can organize every step of your sales process by scheduling tasks — so no contact falls through the cracks.

Mike ThiessenSales Action Plans Can Transform Your Business
read more

Why are CRM’s important?

Time is the killer of all deals. How often does it feel like you have just spoken with someone within the past few days, and in reality it has been weeks, a month or more? In our busy work life, you begin to realize the mind has a way of playing funny tricks on you and your memory. This is doubly true to a busy salesperson. Salespeople are constantly juggling new leads, customer relationships, active projects and life in general.

With that in mind, if that busy salesperson doesn’t act on a new lead or an insight new information about your prospect the lead or opportunity loses the strength of being actionable. By not acting in a timely manner, the opportunity to change the course of a business outcome can pass or be diminished greatly.

Mike ThiessenWhy are CRM’s important?
read more

How to Turn Your Customer Goals into Reality

When it comes to converting prospects and leads into customers, as little as 22% of businesses are satisfied with their current conversions rates, according to Econsultancy. Entrepreneurs and business leaders alike have big goals when it comes to expanding their network of customers, but how do you make those goals a reality? Start by reading these six tips on how to turn potential clients into loyal customers and make your customer relationship dreams come true.

Mike ThiessenHow to Turn Your Customer Goals into Reality
read more